Jom99 — User Privacy Policy
Your privacy is our priority. This policy explains how jom99 collects, uses, stores and protects your personal information as a user of our platform in Malaysia.
Last updated: 2026
What Information Do We Collect?
When you register or use the jom99 platform, we collect various types of information to ensure our services run smoothly and securely for all users.
Account Information: Full name, email address, phone number, date of birth and identity verification details provided during registration.
Device & Browser Information: IP address, browser type, operating system, mobile device information, login timestamps and platform usage patterns.
Payment Information: Transaction-related details in Malaysian Ringgit (RM / MYR), including payment methods used, and deposit and withdrawal history. Card numbers and other sensitive financial information are not stored directly by jom99 — they are handled by secure third-party payment processors.
Cookies & Usage Data: Session cookies, preference cookies, pages visited, time spent on the platform and interactions with specific features.
How Is Your Information Used?
Jom99 uses the information collected solely for legitimate and transparent purposes. The following are the primary reasons we use your data:
- Process account registration and verify user identity in accordance with platform security requirements.
- Securely and efficiently processes deposit and withdrawal transactions in MYR.
- Provides access to the betting, gaming and entertainment features available on jom99.
- Send important notifications about your account, promotions and platform updates via email or SMS.
- Detecting and preventing fraud, money laundering, and other unlawful activities.
- Enhances the user experience based on usage pattern analysis and feedback.
- Comply with applicable legal and regulatory requirements in Malaysia.
Cookies & Tracking Technologies
Jom99 uses cookies and similar tracking technologies to enhance the user experience and ensure the platform runs smoothly. Cookies are small text files stored on your device.
Essential Cookies: Required for core platform functions such as login session verification and security. These cookies cannot be disabled.
Preference Cookies: Saves your language, region, and display preferences for a more personalised experience.
Analytics Cookies: Help us understand how users interact with the platform for improvement purposes. This data is processed in aggregate and does not identify individuals.
You can manage or delete cookies through your browser settings at any time. However, disabling certain cookies may affect platform functionality.
Data Retention & Information Security
Jom99 takes appropriate technical and organisational measures to protect your personal information from unauthorised access, disclosure, alteration or destruction.
- All data is transmitted over encrypted connections using the latest SSL/TLS technology.
- Access to user data is restricted to authorised personnel only and is subject to strict internal security protocols.
- MYR payment and transaction data is handled through payment processors that comply with industry standards.
- Account information is retained for as long as the account remains active and for a period determined by legal or business requirements following account closure.
While we take steps to protect your data, no internet-based data transmission can be guaranteed 100% secure. You are responsible for keeping your account password confidential.
Information Sharing & User Rights
Third-Party Sharing: jom99 does not sell, rent or share your personal information with third parties for marketing purposes. We only share data with:
- Payment processors and financial institutions required to complete your MYR transactions.
- Technical service providers who assist in operating our platform, bound by strict confidentiality agreements.
- Relevant authorities where required by law or court order.
Your Rights as a User: You have the following rights regarding your personal data on jom99:
- Right to Access: Request a copy of the personal information we hold about you.
- Right to Correction: Request corrections to information that is inaccurate or incomplete.
- Right to Deletion: Request deletion of your personal data under certain circumstances, subject to our legal obligations.
To exercise these rights or for any privacy-related enquiries, contact us at: [email protected]. More information is also available in the FAQ us.
Policy Changes & Contact Information
Jom99 reserves the right to update or amend this Privacy Policy at any time. Users will be notified of any significant changes via platform notifications or email. Continued use of the platform after such changes constitutes acceptance of the updated policy.
The "Last Updated" date at the top of this page reflects the current version of the policy. We encourage you to review this page periodically to stay informed about how we protect your information.
If you have any questions, concerns or complaints regarding this Privacy Policy or how jom99 handles your personal data, please contact our privacy team:
- Email: [email protected]
- Through the FAQ for general enquiries
We are committed to addressing every enquiry seriously and within a reasonable timeframe.